Terms of Engagement health program nutritional health nutritional imbalance

TERMS OF ENGAGEMENT

BETWEEN THE REGISTERED NUTRITIONAL THERAPY PRACTITIONER

(RNTP) AND CLIENT

PART 1

The Nutritional Therapy Descriptor

Nutritional therapy is the application of nutrition and lifestyle medicine sciences to promote health, peak performance, and individual care. Registered Nutritional Therapy

Practitioners assess and identify potential nutritional imbalances and understand how these

may contribute to an individual’s symptoms and health concerns. This approach allows them

to work with individuals to address the nutritional imbalance and help support the body towards maintaining health.

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Nutritional therapy is recognized as a complementary medicine and is relevant for

individuals with chronic conditions and those looking for support to enhance their

health and be recognized. Practitioners consider each individual to be unique and recommend

well-being nutrition and lifestyle personalized programs rather than a; one size fits; approach.

Practitioners never recommend nutritional therapy as a replacement for medical advice and

always refer any client with red flags; signs or symptoms to their medical professional. They

frequently work alongside medical professionals and will communicate with other healthcare

professionals involved in client care to explain any nutritional therapy program that

has been provided.

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The Registered Nutritional Therapy Practitioner (RNTP) requests that the Client notes

the following:

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• The degree of benefit obtainable from nutritional therapy may vary between clients with

similar health problems and following a similar nutritional therapy program.

• Nutrition and lifestyle recommendations will be tailored to support health conditions and/or

health concerns identified and agreed upon between both parties.

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• RNTPs are not permitted to diagnose or claim to treat upon paramedical conditions.

• RNTPs’ recommendations are not a substitute for professional medical advice and

treatment.

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• Your RNTP may recommend food supplements and functional testing as part of your

nutritional therapy program and may receive a commission on these products or services.

A signed copy must be retained by both the Client and the Registered Nutritional Therapy Practitioner

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• Standards of professional practice in nutritional therapy are governed by the

Complementary and Natural Healthcare Council (CNHC) Code of Conduct, Ethics and

Performance.

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• This document only covers the practice of nutritional therapy within this consultation, and

your practitioner will make it clear if he or she intends to provide services that are outside the

scope of healthy therapy practice.

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The Client understands and agrees to the following:

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• I am responsible for contacting my GP about any health concerns.

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• If I am receiving treatment from my GP, or any other medical provider, I should tell him/her

about any nutritional recommendations provided by my RNTP. This is necessary because of

any possible reaction between medication and the health program.

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• I must tell my RNTP about any medical diagnosis, medication, herbal

medicine or food supplements I am taking as this may affect the nutritional program.

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• If I am unclear about the agreed nutritional therapy program/food supplement

doses/program must tell, you I should contact my RNTP promptly for clarification.

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• I understand that the recommendations are personal to me and may not be appropriate for

others.

• I must contact my RNTP should I wish to continue any specified supplement program

for longer than the initially agreed period, to avoid any potential adverse reactions.

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• Recording consultations using any form of electronic media is not allowed without the

written permission of both me and my RNTP.

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• It is my responsibility to ensure I have a working internet connection for online

appointments. If I am unable to connect as scheduled, the work is considered a ‘no

show’ and charged in full.

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Confidentiality and Data Protection

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The Registered Nutritional Therapy Practitioner will keep your personal information

confidential and secure following the UK GDPR guidelines for the practice. The RNTP will

not share your information with third parties without your consent. However, if the RNTP

believes there is a risk of significant harm to yourself or another person, the RNTP may pass

the information program to an appropriate authority using the legal basis of vital interest. A

separate Privacy and Consent Notice is available for your review.

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PART 2

Payment Terms and Cancellation Policy

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Fees are agreed upon before the appointment and are paid in the entire program for your face-to-face, online, or telephone appointment. Package fees are paid in full in advance of the first appointment/arrival. Payments are made by bank transfer.

​Face-to-face appointments with less than 24 hours notice and no-shows will be charged in

full.

 A signed copy must be retained by both the Client and the Registered Nutritional Therapy Practitioner

In the case of advance payments for services, you have the right to cancel this Agreement

within 14 days of the purchase without penalty (‘Cooling-off Period’). If you wish to terminate

the agreement within the 14-day Cooling-off Period, you must do so in writing to mariacantea@nutrimciencehealth.co.uk The RNTP will refund any monies paid before canceling this   Agreement. If the services have commenced during the 14-day Cooling-off Period, the

RNTP will refund any monies due to you for services not yet provided. The refund payment

will be made within 14 days of cancellation.

 
The 1-month package must be completed within 3 months, upon booking. The 3-month package must be completed within 6 months, of booking. The 6-month package must be completed within 10 months, of booking. If you have not completed it in the time frame explained above no refund will be available.

The 12-week packages must be completed during a maximum of 16 weeks of some year frame after this will be no refund.

Cancellations

Nutrimciencehealth appreciates that circumstances can change. If you need to rearrange an appointment, please let us know at your earliest convenience. Should you cancel your program, for any reason, at any point within 24 hours of your first appointment or afterward, no refunds will be given. You are balancing your program up to 24 hours before your first appointment will trigger a full refund. 

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We understand the above and agree that our professional relationship will be based on the

content of this Agreement. We declare that all the information we share during this

professional relationship is confidential and to the best of our knowledge is true and correct.